TERMS AND CONDITIONS
The prices displayed on our website are inclusive of all the taxes and GST. Cozyat reserves the right to change the prices at its discretion without informing the customer. Cozyat is a profound manufacturer and supplier of Bed and Bath products.
Payments for the orders are made on the website. We accept all the major bank credit/debit cards. You can also pay through Netbanking, Paytm and UPI Payments. All our products are made to order so we take full payments prior to initiation of production.
In case of unavailability of one or more products in your order customers will be notified by Email or telephone and will be fully refunded.
Please use the below for mattresses only, for everything else will send separately.
- Warranty is limited to sagging of the mattress and does not cover fabric damages such as tears, stains, colour fading, bleeding, soil or burns. The Warranty is limited to sagging, crumbling and natural disintegration of only the core and not to the cover under normal conditions of domestic use.
- Warranty does not cover depression of less than 20% and the actual time required for replacement will depend on the availability of the product. In case of replacement warranty, if identical product is not available at the time of product service, Cozyat reserves the right to substitute the product with an equal or higher price product or at our option provide a refund.
- If one of you pair mattress has sagged, only the sagged mattress will be replaced.
- Items and damages not specifically listed in the warranty coverage section will not qualify for the warranty benefits.
- Warranty valid only if dimensional alternation is done and not if the construction of core is altered.
- 6. The company's decision on the nature of the defects and applicability on the Warranty will be final.
- The product features, specifications and warranty terms are subject to change without prior notice.
- The transportation cost towards replacement has to be borne by the customer. In case of far - flung areas, the cost incurred towards complaint attendance is also to be borne by the customer.
- Dimensional Tolerance : Length or Width +/-12mm.
- Disputes regarding warranty if any are subject to the jurisdiction of Delhi.
IMPORTANT WARRANTY INFORMATION
- Please note that during initial usage of mattress, there may be a slight depression as the mattress conforms to your body shape. This is normal and will not reduce the comfort level.
- The product (only fabric) may slightly differ from what shown in picture depending upon its availability.
- In case of replacement, warranty on the replaced mattress will only be for the balance month of original warranty of the previous mattress.